Job Description: Associate Professional
Position Description & Responsibilities
Associate Racquets Professional 2+ Years Experience
To teach private & group lessons and string racquets as required and to supervise and in the absence of the Director or Head Professional, (as the “Manager On Duty”) be responsible for the operation of the Racquets department, grounds and buildings (Including the Racquets Pavilion) in a manner that reflects the mission of the Racquets Department.
Mission Statement: Racquets Department
The mission of the Racquets Operation is to offer a comprehensive program that is responsive to the needs of the membership, including a consistent level of service that meets or exceeds expectations.
Essential Duties include but are not limited to the following: Operations
Teach lessons as requested by the Head Professional or Director
As the “Manager on Duty” supervise and be accountable for all work that is to be performed by all part-time employees including but not limited to maintenance duties outlined below.
Ensure the timely preparation of all materials for the club Newsletter or monthly update of the club website. Materials to include information on all junior activities and string, racquet & Footwear information.
Assist with the staffing of the Pro Shop Front Desk or Racquets Pavilion if requested Teaching / Instructional Program
Manage the Junior Racquets Program. Responsibilities include but not limited to the following;
Ensure accurate completion of member charges and payment for all junior program lessons, intra-club leagues, special events, tournaments, and social events.
Planning, executing, and managing an “Intra-Club” League Program
Planning, executing and managing a creative Summer Racquets Camp
program, including participation in the All Sports Camp, including the hiring and coordination of part-time instructors.
Planning a Junior Racquets Calendar of events each year in consultation with the Director.
Planning, executing, and managing a year-round Junior Development Instructional Program
Work with the Head Racquets Professional in planning and coordinating all instructional programs, lesson plans, and new programs.
Teach lessons, clinics, and team practice sessions for members and children as requested by the Head Racquets Professional or Director.
Member Events & Programs
Assist with running member tournaments, mixers, and other special events as requested by the Director.
Assist members in identifying and joining teams for league play. Inform the Director of any members requesting information on league teams or joining new teams.
Watch members participate in league play in order to provide specific feedback and advice during team practices and clinics.
Manage pro shop string inventory and oversee all stringing and racquet customization.
Review all manufacturer string introductions and options and make recommendations to the Director on purchasing programs.
String Racquets as requested and so that all racquets are strung within the club’s “24-hour” restringing policy
Work with the Pro Shop Manager to manage the level of Racquets racquet inventory and make recommendations to the Director on racquet close-outs / markdowns.
Work with the Racquets Pro Shop Manager to coordinate the introduction to members of new racquets, including the use and presentation of Demo racquets during lessons and practices.
Supervise the opening of the facility each morning, as scheduled including but not limited to the following:
The following duties should be performed on an ongoing basis and “as needed”:
Removal of Recycled products from receptacles & off property
Ensure the correct operation of all clay court sprinkler systems.
Ensure that all equipment needed to perform daily and periodic maintenance of the facility is in good working condition)
Report to Head Racquets Professional any equipment or machinery that is not functioning correctly, including but not limited to rollers, carts, brooms, liners, court lights, and water fountains.
Bachelor’s degree (B. A.) from four-year college or university; or one to two years’ related experience and/or training; or equivalent combination of education and experience.
Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.