The Director of Racquet Sports is a full time position that is responsible for the overall management and development of the racquet sports program, including staffing, coaching, facility maintenance, and player development. They work to create a positive and inclusive environment that promotes the sports of tennis and pickleball and helps players of all levels achieve their goals. Key Responsibilities: Program Development: Plan and develop a comprehensive racquet sports program that caters to different skill levels and age groups. Organize and schedule lessons, clinics, tournaments, league play and events. Develop and implement strategies to promote racquet sports and attract new participants. Coaching and Instruction: Provide coaching and instruction to players of all ages and skill levels. Develop and execute training programs to help players improve their skills. Mentor and oversee other tennis and pickleball pros and staff. Facility Management: Oversee the maintenance and upkeep of tennis and pickleball courts and related facilities and communicate maintenance needs to the property management association. Ensure that equipment and facilities are in good condition and safe for use. Staff Management: Recruit, hire, and manage tennis pros and support staff. Conduct staff training, performance evaluations, and create work schedules. Budget and Financial Management: Develop and manage the racquet sports program budget, including revenue generation and cost control. Monitor expenses, allocate resources, and make recommendations for improvements. Community Engagement: Foster a positive and inclusive community by organizing events, leagues, social activities and general oversight of court reservations. Build and maintain relationships with players, parents and residents. Provide impeccable customer service to all residents utilizing the racquet sports amenities. Compliance and Safety: Ensure compliance with all relevant racquet sports governing bodies and safety standards. Implement and enforce safety protocols and policies. Marketing and Promotion: Develop marketing strategies to increase program participation and revenue. Use various marketing channels to promote the racquet sports program. Qualifications: Minimum of Bachelor’s degree Professional coaching certifications, such as from the United States Professional Tennis Association (USPTA). Proven experience as a tennis coach with a strong understanding of coaching techniques. Leadership and management skills with the ability to lead a team of coaches and staff. Strong interpersonal and communication skills. Knowledge of tennis equipment, court maintenance, and facility management. Understanding of budgeting and financial management. Experience in customer service and/or the hospitality industry. Conclusion: The Director of Racquet Sports plays a crucial role in the development and promotion of tennis and pickleball programs, ensuring that the facility operates efficiently, players receive quality coaching and instruction, and the community is engaged in the sport. The specific responsibilities involve a combination of coaching, management, customer service and administrative tasks.