LAKESIDE COUNTRY CLUB HEAD RACQUETS PROFESSIONAL POSITION OVERVIEW The general roles and responsibilities of the HRP will be to deliver a range of services customarily provided by a PTR Professional or an Elite USPTA professional. These services will include, but are not limited to: • Be a passionate ambassador for the games of tennis and pickleball. • Provide private and group lessons for tennis and pickleball – to both adults and children and oversee lessons taught by all professionals. • Play tennis and pickleball at a high level and provide instruction to members of varying skill levels to facilitate skill development and relationship building. Hours on court will be around 30 on an annual basis. • Oversight and leadership of assistant professionals and contract professionals, ensuring standards are upheld and exceptional experiences are delivered at every opportunity • Assure a consistent, efficient, and seamless daily operation of Club-wide racquets operations; provide members and guests with an environment that exceeds the values of the Club • Enthusiastically encourage member participation by assisting the DOR and also planning new events to promote the sports and fellowship in the Club. Organize, schedule, and manage tournaments, clinics, round robins, social events, and other tennis related activities to maximize members’ access to and enjoyment of the tennis and pickleball facilities. • Together with the DOR, help create a comprehensive events, leagues, and activities program to include social, competitive and instructional programming for all levels. • Participation and administrative responsibilities in the LCC shop, junior summer camp. • Follow the LCC teaching philosophy. Implement that philosophy throughout the racquet’s programs. • Understand the department’s POS operations to ensure accurate member billing and accurate sales/activity reports. • Attend all appropriate LCC staff meetings. • Work in tandem with the Club’s highly regarded Maintenance Staff. • Enforce all the Club’s Rules and Regulations governing use of the facilities, equipment, dress code and sportsmanship as set forth by the Club. Desired Candidate Qualifications/Experience/Selection Criteria The ideal candidate should be an engaging, charismatic, and energetic professional with a minimum of three to five years of experience teaching tennis. A head professional or an assistant at a successful club and racquets program will be considered with appropriate experience. Experience • A minimum of three (3) years of progressive leadership/racquets management experience in (preferably) a private member-owned club with multi-dimensional operations, or leading racquets operations outside of the club industry in a similar hospitality operation. An assistant racquets professional at a reputable club and racquets program will be seriously considered with appropriate experience and mentorship. • Exemplary communication (both written and spoken), interpersonal skills, and the ability to work cooperatively with all staff. The candidate must possess a proven ability to attract and develop players of all abilities. • Someone who is a champion of new ideas and initiatives, looking to consistently improve the patron experience and operational efficiency. • The candidate will exhibit excellent organizational, technological, and time management skills and have a 5.0 playing competency in tennis and pickleball. • A passionate professional who loves education, and self-development, and who possesses a “growth-minded” mindset. In order to be successful, the HRP must have the following personal attributes: • Personal character and charisma, leads, and works well with others • A knowledgeable, positive, service-oriented, passionate, and hardworking professional • Loves to teach the games of tennis, pickleball, and platform tennis to all levels • Has keen problem-solving skills and strong time management abilities • Has the spirit to create new programs and respect what currently works for the LCC program. • Possess high energy and genuine desire to interact actively with the membership on a professional and hospitable level • Ability to create a culture that promotes year-round playing and teaching opportunities for everyone • Understand and lives the Lakeside Country Club Culture • Want to continue to learn, grow, and develop in order to run his/her own program in the future EDUCATION AND CERTIFICATION QUALIFICATIONS • College degree from a 4-year accredited university is preferred, or equivalent working experience in the racquets industry. • Certified as a PPR, USPTA, or IPTPA for pickleball, and PTR or USPTA Elite professional tennis is a requirement. Ideally, the candidate is certified in all both sports OR is progressing on this path. • The Director of Racquet Sports designation through the University of Florida is encouraged, or looking to attain. Endorsed by the USTA and certified through the PTR and USPTA, this is the “CCM” of the Club management world. • Knowledge of court maintenance including Har-Tru, clay courts, and hard surfaced pickleball courts. EMPLOYMENT ELIGIBILITY VERIFICATION In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. SALARY AND BENEFITS Salary is open and commensurate with qualifications and experience. The Club offers an excellent bonus and benefits package, including professional dues allowance, continuing education allowance, uniform allowance, and various other outstanding fringe benefits. INSTRUCTIONS ON HOW TO APPLY Please upload your resume and cover letter, in that order, using the link below. You should have your documents fully prepared to be attached when prompted for them during the online application process. Please be sure your image is not present on your resume or cover letter; that should be used in your LinkedIn Profile. Prepare a thoughtful cover letter addressed to Ms. Casey Newman; General Manager/Chief Operating Officer and clearly articulate your alignment with this role and why you want to be considered for this position at this stage of your career and why Lakeside Country Club and the Houston area will be beneficial to you, your family, your career, and the Club if selected. You must apply for this role as soon as possible but no later than July 4th, 2024. Candidate selections will occur a few days later, with a Zoom interview expected in mid-July and in-person final interviews scheduled for late-July. The new candidate should assume his/her role ideally in late August. IMPORTANT: Save your resume and letter in the following manner: “Last Name, First Name – Resume” & “Last Name, First Name – Cover Letter – Lakeside Country Club” (These documents should be in Word or PDF format) Note: Once you complete the application process for this search, you are not able to go back in and add additional documents. Click here to upload your resume and cover letter. If you have any questions, please email Katy Eliades: katy@kkandw.com