THE HEAD RACQUETS PROFESSIONAL OPPORTUNITY AT BALTIMORE COUNTRY CLUB
The Baltimore Country Club (BCC) has an incredible opportunity open for a Head Racquets Professional (HRP) who will work hand-in hand with the Director of Racquets (DOR) to lead one of the top racquets’ facilities in the Mid-Atlantic region. Most recently in 2021, Club + Resort Business magazine ranked Baltimore Country Club as the #1 racquets program in country! The successful candidate will be a team player, who fits in to the unique, TEAM oriented culture at Baltimore Country Club, and should possess outstanding communication skills, visible and available to members and staff, and has outstanding coaching and instructional abilities in order to engage all skill levels and demographics of the BCC membership.
BCC maintains magnificent clubhouse facilities on each of its campuses for its 3,200 plus members and its sports facilities include two 18-hole golf courses both found at the Five Farms campus. Also, at the Five Farms campus are: 9 Hydro grid Har-Tru tennis courts, 4 dedicated clay pickleball courts, 3 swimming pools, a group exercise room and fitness center, and a 45,000-sq. ft. clubhouse with multiple dining, living room and meeting spaces. At the Roland Park location are 3 squash courts, 2 paddle tennis courts, 6 duckpin bowling lanes, a fitness center, and in the 60,000-sq. ft. building is a beautiful ballroom and other intimate dining and meeting spaces.
Both campuses offer a full range of food and beverage facilities with Roland Park typically hosting more ‘functions and ala carte in fall/winter months and Five Farms being active during the 8 months of golf season.
The Club is in a strong financial position, providing a gracious environment to serve an affluent, multi-generational membership that appreciates the hugely family-oriented culture of the Club, and its professional staff. The Membership considers the Club an extension of their home where they can relax, enjoy the ambiance and amenities of the Club and connect with their families and friends.
BCC Staff Members create a genuine approach to hospitality, achieve budgeted goals, bestow respect and dignity for all, and provide exceptional experiences at all times. The Club operates with the philosophy that “Great People Make Favorite Places.”
BALTIMORE COUNTRY CLUB AND COMMUNITY
Baltimore Country Club was founded on January 13, 1898 at its Roland Park location and is one of only twelve clubs nationwide to run on two campuses. In 1926, the second location called Five Farms was opened with a
masterpiece East Course, designed by A.W. Tillinghast. The club is listed by the USGA as one of the first 100 clubs established in the U.S. and is regularly listed in the top 50 in the nation and top 100 in the World. In 2013, LINKS Magazine named BCC as one of the “100 Most Prestigious Clubs in the World” and it continually honors that tradition.
BCC has a rich history of hosting major events. Their tradition of tennis dates back to hosting the Davis Cup and for golf, BCC had the privilege of hosting the 5th U.S. Open Championship at Roland Park and it is one of only two
clubs in the world to have hosted a Men’s U.S. Open, a PGA Championship, a Men’s U.S. Amateur, a U.S. Walker Cup, a Women’s U.S. Open and a Champions Tour Major! Over the years, the Club has hosted several other
championships including the 1965 Walker Cup, the 1988 U.S. Women’s Open and three Senior Players
Championships from 2007 – 2009 and the Big Ten Men’s Golf Championship in 2017 and 2018. Baltimore Country Club, with its history of 123 years, is a well-established Club with valued traditions. The Club’s traditions are an integral part of its history and culture, but the Club recognizes it must continue to remain relevant for its membership.
The members and staff of Baltimore Country Club will readily share with you their view of Maryland, Baltimore
County and Baltimore City as being “a great state and family town!” A strong point of pride is the multi-generational nature of the members and staff, which is unique to just a few major cities in the U.S.
BALTIMORE COUNTRY CLUB MISSION STATEMENT
“Baltimore Country Club is a private, family-oriented association of members committed to camaraderie, tradition
and core values of dignity, courtesy, respect, and graciousness who enjoy social, golf and recreational activities
provided at the highest level of service in exceptional facilities.”
BALTIMORE COUNTRY CLUB FACTS
- At present, there are approximately 3,200 members in all categories.
- $45,000 Initiation fee for CLASS A membership. $5,950 Annual dues for CLASS A member category
- Approximately $21M Gross revenues from all sources. $8.5M Dues volume.
- 400 Employees (FTE) in-season; 180 (FTE) off-season
- The Club plays approximately 36,000 rounds of golf annually on its 36 holes
- Racquets Budget: $450,000+
- Average age of members is 49
- Club uses Northstar for POS
BALTIMORE COUNTRY CLUB WEB SITE: www.bcc1898.com
BALTIMORE COUNTRY CLUB HEAD RACQUETS PROFESSIONAL POSITION OVERVIEW
The general roles and responsibilities of the HRP will be to deliver a range of services customarily provided by a PTR Professional or an Elite USPTA professional. These services will include, but are not limited to:
- Be a passionate ambassador for the games of tennis, platform tennis, and pickleball.
- Provide private and group lessons to both adults and children and oversee lessons taught by all professionals.
- Play tennis, pickleball, and platform tennis at a high level and provide instruction to members of varying skill levels to facilitate skill development and relationship building. Hours on court will be 28 -40 hr/week.
- Assure a consistent, efficient, and seamless daily operation of Club-wide racquets operations; provide members and guests with an environment that exceeds the values of the Club.
- Enthusiastically encourage member participation by assisting the DOR and also planning new events to promote the sports and fellowship in the Club. Organize, schedule, and manage tournaments, clinics, round robins, social events, and other tennis related activities to maximize members’ access to and enjoyment of the tennis and pickleball facilities.
- Together with the DOR, help create a comprehensive events and activities program to include social, competitive and instructional programming for all levels.
- Participation and administrative responsibilities in the BCC boutique, junior summer camp.
- Follow the BCC teaching philosophy. Implement that philosophy throughout the racquet’s programs.
- Understand the department’s POS operations to ensure accurate member billing and accurate sales/activity reports.
- Attend all appropriate BCC staff meetings.
- Work in tandem with the Club’s highly regarded Maintenance Staff.
- Enforce all the Club’s Rules and Regulations governing use of the facilities, equipment, dress code and sportsmanship as set forth by the Club.
Desired Candidate Qualifications/Experience/Selection Criteria
The ideal candidate should be an engaging, charismatic and energetic professional with a minimum of five years of experience teaching tennis. A head professional or an assistant at a successful club and racquets program will be considered with appropriate experience.
- Exemplary communication (both written and spoken), interpersonal skills and the ability to work cooperatively with all staff. The candidate must possess a proven ability to attract and develop players of all abilities.
- Someone who is a champion of new ideas and initiatives, looking to consistently improve the patron experience and operational efficiency.
- The candidate will exhibit excellent organizational, technological and time management skills and have a 5.0 playing competency in tennis and platform tennis.
- A passionate professional who loves education and self-development.
- Pickleball expertise or a willingness to quickly learn and become certified.
In order to be successful, the HRP must have the following personal attributes:
- Personal character and charisma, leads, and works well with others
- A knowledgeable, positive, service oriented, passionate and hardworking professional
- Loves to teach the games of tennis, pickleball, and platform tennis to all levels
- Has keen problem-solving skills and strong time management abilities
- Has the spirit to create new programs and respect what currently works for the BCC program.
- Possess high energy and genuine desire to interact actively with the membership on a professional and hospitable level
- Ability to create a culture that promotes year-round playing and teaching opportunities for everyone
- Understand and lives the Baltimore Country Club Culture
- Want to continue to learn in order to run his/her own program in the future
EDUCATION AND CERTIFICATION
The ideal candidate will ideally have earned a college degree and have USPTA/PTR Professional or Elite Professional certification, as well as be working towards a PPTR (Professional Platform Tennis Registry) and PPR (Professional Pickleball Registry) certifications. The successful candidate will possess a high-level of proficiency in both playing and teaching the sport of tennis and have a background in pickleball or willingness to get certified and instruct.
EDUCATIONAL AND CERTIFICATION QUALIFICATIONS
- A minimum of 5 years of progressive growth and experience in (preferably) a private member-owned country club with multi-dimensional operations, or a part of a high-level racquets operation outside of the private club industry in a similar hospitality operation.
- A resume indicating progressively more responsible positions and demonstrating experience in delivering both group and individual instructional programs to players of various age groups and skill levels.
CLUB COVID REQUIREMENTS
This club does encourage vaccinations, but they are not mandatory. However, un-vaccinated staff members at BCC are required to wear masks at all times.
SALARY AND BENEFITS
Salary is open and commensurate with qualifications and experience. The Club offers an excellent bonus and benefit package, including PTR or USPTA membership.