Position Summary: To provide the highest level of service to our clients both on and off the court. To create attractive programs for memorable experiences, and to offer PBI tennis instruction that focuses on the individual and not a system. To consistently strive to exceed the expectations of both the guests and management at our facilities. Essential Duties: Provides beginning through advanced instruction (private and group) for all levels and ages of players following the PBI Tennis for Life approach to teaching. Sets and follows the highest standards for professionalism while providing outstanding guest service through attention to detail. Assists in the promotion of and conducting tennis clinics, private lessons, special events and programs to attract and maintain members’/guests’ tennis interests. Develops safe, professional, and comprehensive tennis lessons and programs to ensure students develop along a pathway that will encourage continued involvement in tennis. Assists in supervising play and ensures proper charging of fees. Ensures students understand tennis rules, scoring procedures, safety rules and tennis etiquette. Enforces all club rules and regulations governing the use of the club/facility, its equipment and other property. Performs racquet stringing. Quickly and efficiently responds to member/guest questions, comments, and concerns in a professional, tactful manner. Incorporates safe work practices in job performance. Regular and reliable attendance. Performs other duties as required. Education/Experience: High School diploma or GED. USTA NetGeneration Certification is required as a condition of employment in the USA. Please go to https://netgeneration.usta.com/us-en/registration.html to register for free. Minimum 2 years’ experience required. Experience teaching tennis lessons to adults and juniors of various levels. Physical Demands: Frequently stands, walks, uses hands, talks, hears, reaches with hands and arms, climbs, balances, stoops, kneels, crouches, or crawls. Occasionally sits. Regularly lifts up to 10 pounds and occasionally lifts up to 50 pounds. Environment/Noise: Frequently works in outdoor weather conditions. Noise level is moderate. Job Knowledge, Skill, and Ability Preferences: Ability to read and speak English may be required in order to perform the duties of the job (e.g., the staff may be required to communicate with English speaking customers or co-workers, the manuals for the equipment used are in English). Skill level equivalent to a minimum 4.0 USTA rating. To perform this job successfully, an individual must have basic computer and email skills. Excellent customer service skills, friendly, outgoing, and positive attitude. Ability to build positive relationships with members and team members. Excellent communication skills. Ability to multi-task and learn quickly. Excellent time management and organizational skills. Thorough knowledge of the game of tennis. Effective teaching styles and techniques. Shift Availability during club operating hours. Benefits: All employees are eligible for the 401K, with matching and supplemental insurance benefits. https://recruiting2.ultipro.com/TRO1001TROO/JobBoard/89e3e2d0-ec6f-45e5-8f61-1563089a6ba9/OpportunityDetail?opportunityId=eb300138-13d6-4aac-9e72-5f8e388af580