Position Overview The Head Racquets Professional must work to ensure the successful achievement of the mission and objectives of KCCC. The successful Head Professional is primarily responsible for the oversight and execution of all Adult Racquet Sports Programs and will work directly with the Director of Racquets, Racquets Committee, Senior Staff leadership, and all Racquets staff to ensure clear and consistent communications as it pertains to expectations, organization, event creation, services offered. The Head Professional will be responsible for all adult Tennis and Pickleball activities. Working with the Director of Racquets and fellow professionals, The Head Professional will ensure the utilization of all facilities, and all operations to deliver the best experience for both Members and guests and will be able to forecast, plan, and manage most facets of the Department including, instructional, staff mentorship and supervision, social and competitive programming, interclub team creation and of course the highest level of member service. The Racquets Program’s goal is to deliver a consistent member/guest experience that meets or exceeds expectations daily. The Head Professional will strive to maximize the member experience through creative planning and strategies that increase offerings while enhancing member participation. Member outreach will play a significant role in day to day activities. Member, Staff Member, and Committee Relations • True collaborator/participant and believer in supporting a service environment • Provide quality leadership and a positive, highly engaged style. A genuine, accessible and approachable personality is essential to success • Passionate ambassador for all racquet sports that transfers to all racquets staff • Interactive with members and guests on a daily basis • Attends racquet sports committee meetings with Director of Racquets • Strong Consensus Builder and team oriented Programming • Create comprehensive events and activities to include social, competitive, and instructional programming for all levels. • Develop an annual events calendar that takes into consideration the other sports and amenities of the club. • Organize, schedule, and manage tournaments, clinics, round robins, social events, and other adult racquet-related activities to maximize members’ access to and enjoyment of the Racquet’s facilities. • Create interclub teams and then provide organizational and structural support for league team’s practice and play. Provide a fair and equitable system for teams to be organized and governed • Work with players to assess their skills, set goals, and provide pathways for improvement. • Offer private, group lessons and clinics as needed. • Create programs that encourage players to participate in competitive and social tennis. Candidate Qualifications • A strong and passionate leader with a proven track record of providing premier services in a dynamic, preferably multiple racquets sport, private membership environment. • Verifiable strength in working closely with staff, boards, committees, and other key contributors to developing, executing, and updating strategies to success. • Someone with a history of innovation, and a champion of new ideas and initiatives, looking to consistent improvement of member experiences and operational efficiency. • Of equal importance are exemplary two-way communication (both written and spoken) and interpersonal skills and the ability to work with all committees. • The candidate will exhibit excellent organizational, technological, and time management skills. Education and Certifications • College degree preferred. • Must be PTR or RSPA Certified with 5+ years of tennis coaching/teaching with private country club or racquet club managerial experience. Equivalent for Pickleball and Platform. • USTA level 5.0 minimum tennis playing ability ideally • Division 1 Collegiate or professional experience a plus.