• 60% of the Director of Racquet Sports time should be focused on the business of the department with 40% on the court with lessons and clinics. • Drawing from extensive knowledge of racquet sports such as tennis and pickleball, the Director of Racquets Sports is responsible for planning and implementing lessons and programs for members and guests of the Club. • Provide beginner through advanced instruction, private and group, for all levels of players. • Introduce new members into the appropriate desired racquets programs. • Uphold tennis and pickleball rules and regulations governing the use of facilities, equipment, dress code, and sportsmanship. • Accept the authority of, and responsibility for, developing and leading successful racquets operations. • Attend staff meetings and actively participate in strategic planning and organizational sessions with other senior staff. • Develop and implement operating and capital budgets for the racquet’s operations. Responsible for the monthly financial performance and weekly payroll management. • Oversee department POS operations to ensure accurate member billing and accurate sales/activity reports; provide monthly commission reports. • Hire and oversee a professional staff to run racquets operations, including an assistant racquets professional who collaboratively helps with the success of the pro shop. • Supervise all full-time and part-time teaching professionals. Provide safety training and perform annual reviews for all racquets department staff. • Develop and mentor existing teaching professionals to modernize the racquet’s programming focused on the member experience. • Assure that effective orientation and training are given to each new employee and develop ongoing training programs. • Participate in Racquet Sports Member Committee meetings and implement programs set forth; communicate with the committee chairperson. • Develop and maintain a comprehensive annual events and activities program to include monthly socials, competitive, and instructional racquets programming for all levels. • Evaluate the youth tennis programming, revamp, and implement a new well-rounded program that is inviting and exciting for beginners, recreational and competitive junior tennis players. • Implement an inclusive Pickleball Program and encourage participation for both social and competitive play. • Write and approve all racquet sports-related content for the newsletter as well as social media platforms. • Coordinates Food and Beverage service for racquet sports events with the Food and Beverage Director and Chef. • Responsible for daily inspection of the courts and facilities prior to the start of play with coordination of any maintenance issues, repair, and cleaning with the Facility Maintenance Department. • Be creative in developing and marketing racquet sports programs and events for all types of members. Be aware of industry trends and successful programs at surrounding clubs. • Develop, organize, officiate, and administer USTA tennis leagues, DUPR Pickleball flex leagues, racquets tournaments, activities, and awards for the department. Promote camaraderie and team spirit within the Fig Garden Swim and Racquet Club community. • Be visible to membership in all areas of the racquet’s operation, notably during peak hours of play. • Oversee a merchandise and retail operation in the Club’s racquets facility, representing the interests and expectations of the members. • Establish and implement an inventory control system and report results accordingly. • Perform racquet restringing and other light equipment repairs. • Be a passionate ambassador for the game of tennis and pickleball and require the same of all staff. • Represent the Club in the local community, including a partnership with Fresno State and Fresno Pacific, communications with local racquets professionals, local and regional racquets organizations, and participation in exhibitions and charity events. • Respond to membership needs, feedback, and concerns in a timely manner and have the ability to improve the racquet’s programming based on group feedback. • Perform other assignments and duties as requested by the General Manager.